Privacy policy
Last Updated:
June 27, 2026
This Privacy Policy explains in detail how IronGrid collects, uses, and protects the information you provide when using our website or requesting a quote. We take your privacy very seriously — especially when it comes to safeguarding confidential business information and sensitive technical drawings.
Information We Collect
Information you provide directly
When you submit a quote request or contact form, we collect your name, business email, phone number, company name, business location, industry, and any project details or requirements you share with us.
Technical drawings and specifications
If you share drawings, CAD files, or product specifications with us, these are treated as strictly confidential. We do not share, reproduce, or use them for any purpose other than preparing your quote.
Website usage data
We may collect standard analytics data — pages visited, time on site, browser type, and approximate location — to improve our website. This data is never linked to your personal identity.
How We Use Your Information
We use the information you provide to —
— Prepare and send you a detailed manufacturing quote
— Follow up on your enquiry or order
— Send relevant updates if you've opted in
Improve our website and services We do not use your information for unsolicited marketing, and we never sell your data to third parties.
Confidentiality of Technical Information
We understand that drawings, specifications, and product details are commercially sensitive. All technical information shared with us is treated as confidential by default. If you require a formal Non-Disclosure Agreement (NDA) before sharing drawings, we are happy to provide one — simply tick the NDA option on the quote form or request one via email.
Who We Share Your Information With
We do not sell, trade, or transfer your personal information to outside parties. We may share limited information with —
— Trusted service providers who assist in operating our website (e.g. hosting, analytics)
— Legal authorities if required by law
All third-party providers are contractually obligated to keep your information secure and confidential.
Data Retention
We keep your information for as long as necessary to assist you, typically throughout our business relationship and for an additional three years beyond that. If at any point you would like us to delete your data, just reach out to us, and we will handle it promptly and efficiently! Your privacy is important to us, and we are committed to protecting it.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data—
Email: privacy@irongrid.com
Address: 12 Industrial Way, Birmingham B4 7XX,
UK Phone: +44 20 1234 5678